Back to website
Submit a ticket
My Tickets
Welcome
Login
Sign up
Chuao Chocolatier
Solution home
Returns & Exchanges
Enter your search term here...
Search
Returns & Exchanges
Returns & Exchanges FAQ
My order was lost, can I get a refund?
I just noticed my order is going to the wrong address, what can I do?
The gift box was damaged, can I get a new one?
Why can't I just exchange items if I don't want them anymore?
I received Chuao chocolates but I would like a refund or exchange.
View all (7)
Returns & Exchanges Policy
Chocolate returns, refunds or exchanges
Cancellation
Damaged Chocolate (broken, melted, bloomed, other)
Incorrect Address
Missing Items