Warm Weather Shipping

  • If the weather is 72 degrees or higher between our warehouse and the delivery location ground shipping may not be enabled for you to choose from your shipping options.
  • During warm weather, we may need to contact you to change the shipping method, to ensure that your order does not melt in transit: With your approval, we would have to cancel the order to issue a new one with the correct shipping method.
  • If temperatures exceed 105 degrees at the destination, we can not safely ship chocolates and may need to refund you order. 
  • Our ice packs and insulated bags may protect the product up to 48 hours. These are added with no additional cost to your shipping option.
  • Weather permitting, Ground, 3 Day Select, or 2 Day Air are usually acceptable shipping options from November to March.

We advise for you to closely monitor your order's progress through the tracking number sent via email. Please keep a look out in your spam folder to avoid leaving your order unattended in the hot sun. If you are unable to get to your order please make sure to add a shipping address where someone can place your order, once received, in a cool dry place. 

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