Our team diligently tracks weather patterns across the U.S. If the route to your location crosses a warm area, we remove Ground as a shipping option because if your chocolate ships Ground, we cannot guarantee it will arrive in the best possible condition.
Related Articles
- Where do you ship to?
- When will my order ship?
- How do I track my package?
- Why is ground shipping not an option for me if it’s lower than 72 degrees where I am?
- Is will call- on site pick up available? If so, how does it work?
- How do I dispose of the ice packs?
- Do you offer any shipping discounts?
- What if I need to change my shipping method?
- Can you ship to a P.O. Box?
- Do you offer Saturday delivery?
- What is your warm weather shipping policy?
- Why does my shipping need to be upgraded, expedited?
- How is my chocolate packaged?
- Where is my product? How can I track my package?
- What type of shipping methods do you offer, how long will it take to receive my order?
- Why is my order wet?
- Why can't I see tracking information under the tracking number you sent me?